How to Write Off Accounts Receivable in QuickBooks? Your Comprehensive Guide

In the realm of accounting, managing accounts receivable is a crucial task that demands precision and attention to detail. QuickBooks, the widely-used accounting software, provides a user-friendly platform to streamline this process. In this guide, we will walk you through the steps to write off accounts receivable in QuickBooks with ease.

Step 1: Log in to QuickBooks

Begin by logging into your QuickBooks account. Once logged in, navigate to the "Customers" tab on the main dashboard.

Step 2: Locate the Customer Profile

Identify the customer for whom you need to write off the accounts receivable. Click on the "Customers" tab and select the customer profile from the list.

Step 3: Open the Customer Transaction

Within the customer profile, find the transaction you want to write off. This may be an open invoice or a credit memo.

Step 4: Select "Receive Payment"

Click on the "Receive Payment" option within the customer's transaction. This step is crucial for initiating the write-off process.

Step 5: Apply Credit

Under the "Receive Payment" window, apply the credit to the invoice or transaction you wish to write off. This process effectively acknowledges that the amount is no longer collectible.

Step 6: Adjust the Amount

Adjust the amount to be written off. QuickBooks allows you to specify the exact amount or a partial amount that needs to be written off from the accounts receivable.

Step 7: Choose the "Bad Debt" Account

In the "Receive Payment" window, select the "Bad Debt" account. This categorization is essential for maintaining accurate financial records and reflecting the write-off appropriately.

Step 8: Save and Close

Once you've made the necessary adjustments, save the changes and close the "Receive Payment" window. QuickBooks will now record the transaction as a write-off in your accounts.


Writing off accounts receivable in QuickBooks is a straightforward process when you follow these step-by-step instructions. By carefully navigating the software and applying the necessary adjustments, you can maintain accurate financial records and ensure that your accounts receivable reflect the true financial standing of your business.

Feel free to reach out to QuickBooks support or consult additional resources for further assistance with any specific questions or concerns. Happy accounting!

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